Vitalcare’s Proven Approach to Healthcare Cleaning

A Case Study.

In healthcare, cleanliness is more than appearance, it is a matter of life and death. Hospitals and clinics face strict hygiene standards to prevent infections, safeguard patients, and protect staff. At Vitalcare Cleaning Services Ltd, we have developed a specialized cleaning approach designed to meet the unique challenges of the healthcare sector.

The Challenge

One of our healthcare clients, a busy private clinic in Nairobi, was struggling with:

• High patient traffic in waiting areas and consultation rooms

• Risk of cross-contamination on high-touch surfaces such as door handles, beds, and equipment

• Inconsistent cleaning standards due to untrained in-house staff

• Patient complaints about facility cleanliness, which risked damaging their reputation

The clinic needed a partner who could provide reliable, professional healthcare cleaning aligned with strict infection-control protocols.

Our Solution

Vitalcare implemented a comprehensive cleaning program tailored to the clinic’s needs:

1. Specialized Training for Healthcare Environments

Our staff received training in infection prevention, safe chemical handling, and disinfection protocols aligned with international healthcare cleaning standards.

2. Zoning System to Prevent Cross-Contamination

We divided the clinic into zones (critical, semi-critical, and non-critical areas) and assigned color-coded cleaning tools for each zone. This eliminated cross-use of materials between sensitive areas like treatment rooms and public waiting areas.

3. Focus on High-Touch Disinfection

Special attention was given to:

• Bed rails, doorknobs, and light switches

• Waiting room chairs and reception counters

• Washrooms and staff changing areas

• Medical equipment surfaces

4. Eco-Friendly, Hospital-Grade Products

We used EPA-approved disinfectants effective against bacteria and viruses, while ensuring safety for patients and staff.

5. Flexible Scheduling & 24/7 Support

Cleaning was scheduled to avoid disruption during consultations and included emergency response cleaning when required.

The Results

Within three months, the clinic reported:

• 40% reduction in patient complaints about cleanliness

• Improved compliance with Ministry of Health inspection standards

• Enhanced staff morale due to a cleaner, safer workplace

• Positive patient feedback, with many noting the hygienic environment as part of their overall care experience

Why Healthcare Providers Trust Vitalcare

• Trained, security-cleared cleaning staff

• Strict infection-control cleaning protocols

• Eco-friendly, safe cleaning solutions

• Proven results in hospitals, clinics, and laboratories

At Vitalcare Cleaning Services Ltd, we believe that a clean healthcare environment is a foundation for quality care.

👉 Is your healthcare facility ready for a higher standard of cleanliness?
Contact Vitalcare Cleaning Services Ltd at info@vitalcare.co.ke | www.vitalcare.co.ke to learn more about our healthcare cleaning solutions.