About VitalCare

A Touch of Perfection

VitalCare Cleaning Services is a professional cleaning company in Kenya, providing reliable, high-quality solutions across residential, commercial, healthcare, institutional, industrial, hospitality, and retail environments. We serve clients countrywide, ensuring consistent standards of cleanliness, safety, and hygiene wherever we are needed.

Our trained and vetted team understands the unique requirements of different spaces from homes and offices to hospitals, schools, factories, hotels, and retail stores. We use safe, effective cleaning products and modern equipment, following industry best practices to protect both people and property.

We pride ourselves on punctuality, attention to detail, and flexible scheduling that works around your operations. Whether you need one-off deep cleaning, regular maintenance, post-construction cleaning, or specialized services, we tailor our solutions to your needs.

At VitalCare Cleaning Services, our mission is to create clean, healthy, and welcoming environments so that our clients can focus on what matters most, while we take care of the rest.

In line with our commitment to professional hygiene and responsible service delivery, VitalCare Cleaning Services has established integrated policies on Infection Control and Prevention, Health and Safety, and Environmental Protection. These policies provide the framework for how we plan, execute, monitor, and continuously improve our cleaning services for clients nationwide.

Infection Control and Prevention Policy

We are committed to reducing the risk of infections and protecting the health of all building users. Our infection control and prevention policy is built on the following principles:

• Evidence-based procedures: We follow proven cleaning and disinfection protocols, especially in high-risk environments such as hospitals, clinics, laboratories, and food-handling areas.
• Targeted disinfection: High-touch surfaces such as door handles, railings, switches, worktops, and washroom fixtures receive special attention using approved disinfectants.
• Staff training and supervision: Our teams are trained in infection prevention, proper use of disinfectants, hand hygiene, use of personal protective equipment (PPE), and safe waste handling.
• Compliance with guidelines: We align our practices with relevant national and international health and safety standards, and we regularly review and update procedures as guidelines evolve.
• Incident response: In the event of suspected or confirmed contamination, we deploy enhanced cleaning and disinfection measures, using appropriate PPE and clearly defined protocols to restore safe conditions quickly.

Through disciplined routines and strict adherence to our infection control and prevention policy, we help our clients maintain safer, healthier environments for staff, customers, patients, and visitors.

Health and Safety Policy

The health, safety, and wellbeing of our employees, clients, and the public are central to how VitalCare Cleaning Services operates. Our health and safety policy is guided by the following commitments:

• Safe working practices: We conduct risk assessments for tasks and sites, implement control measures, and ensure that all work is carried out safely and responsibly.
• Training and competence: Every team member receives training on safe equipment use, chemical handling, ergonomics, emergency procedures, and hazard reporting.
• Quality equipment and PPE: We provide suitable tools, machinery, and personal protective equipment, and ensure they are properly maintained and used as required.
• Continuous improvement: We regularly review our health and safety performance, investigate incidents, and take corrective actions to prevent recurrence.
• Shared responsibility: We encourage a safety culture where every team member is responsible for reporting hazards, near-misses, and unsafe conditions, and where concerns are addressed promptly.

By prioritizing health and safety in every aspect of our operations, we protect our people and our clients, and ensure consistent, dependable service delivery.

Environmental Protection Policy

VitalCare Cleaning Services recognizes its responsibility to protect the environment and reduce the impact of our operations. Our environmental protection policy is based on:

• Environmentally conscious products: Wherever possible, we use eco-friendly cleaning agents that are effective yet gentle on the environment and safer for users.
• Waste reduction and proper disposal: We aim to minimize waste, promote reuse and recycling where appropriate, and ensure all waste is handled and disposed of in line with environmental regulations.
• Efficient use of resources: We work to reduce unnecessary consumption of water, energy, and materials through careful planning, modern equipment, and efficient methods.
• Awareness and training: Our staff receive guidance on environmentally responsible practices, including correct dilution of chemicals, preventing spills, and reducing single-use items where possible.
• Partnership with clients: We support our clients’ sustainability goals by recommending greener options and adapting our cleaning schedules and methods to align with their environmental policies.

Through these measures, VitalCare Cleaning Services contributes to a cleaner environment while maintaining high standards of hygiene and service for our clients across Kenya.

“We are your trusted partner in professional hygiene across Kenya.”