How Vitalcare Helped a Hotel Eliminate Pest Problems and Restore Guest Confidence.

In the hospitality industry, reputation is everything. Guests expect comfort, safety, and cleanliness, any sign of pests can damage trust instantly. At Vitalcare Cleaning Services Ltd, we specialize in integrated pest control solutions designed to protect hotels and safeguard their reputation.

The Challenge

A mid-sized hotel in Nakuru was facing persistent pest issues:

• Cockroaches in the kitchen and dining areas due to food waste and moisture.

• Rodents near storage rooms posing risks to hygiene and food safety.

• Guest complaints about sightings, threatening online reviews and repeat bookings.

The hotel management needed an urgent solution that would eliminate pests without disrupting operations or alarming guests.

Our Solution

Vitalcare deployed a discreet, systematic pest control program tailored to the hotel’s needs:

1. Comprehensive Inspection

We carried out a full audit of the property, identifying infestation hotspots in kitchens, laundry rooms, and waste disposal zones.

2. Integrated Pest Management (IPM)

Instead of relying on chemicals alone, we used a multi-step approach:

• Safe bait stations for rodents placed strategically away from guest areas

• Gel applications for cockroach control in kitchen crevices

• Sealing of entry points to prevent re-infestation

• Training hotel staff on proper waste disposal and storage

3. Eco-Friendly & Guest-Safe Treatments

We used non-toxic, odorless solutions approved for use in food-handling and hospitality environments. Treatments were scheduled during low-traffic hours to avoid guest disruption.

4. Follow-Up Monitoring

Our technicians conducted weekly follow-ups for 6 weeks to ensure pests were eliminated and prevention measures were effective.

The Results

Within two months, the hotel achieved:

• Zero pest sightings in kitchens and guest areas

• Improved food safety audit scores during health inspections

• Positive guest reviews, with several noting the overall cleanliness and comfort of the hotel

• Significant cost savings from reduced food spoilage and damage caused by pests

Why Hotels Trust Vitalcare for Pest Control

• Discreet, hotel-friendly services

• Safe, eco-friendly pest control methods

• Proven results in kitchens, restaurants, and guest areas

• Regular monitoring to ensure long-term protection

At Vitalcare Cleaning Services Ltd, we don’t just eliminate pests—we help hotels protect their brand, reputation, and guest experience.

👉 Is your hotel struggling with pests?
Contact Vitalcare Cleaning Services Ltd today at info@vitalcare.co.ke | www.vitalcare.co.ke for a customized pest management plan that keeps your property spotless and guest-ready.