FAQs

At Vitalcare Cleaning Services Ltd, we are a pet-friendly service and understand the importance of creating a safe environment for your furry friends. Our cleaning teams are trained to work around pets and use non-toxic, eco-friendly products that are gentle on surfaces and safe for your animals to be around. To ensure your peace of mind, please let us know if you have pets when booking our services, and we will take extra precautions to guarantee their safety. By choosing our eco-friendly cleaning option, you can trust that your home will be cleaned with products that are not only effective but also gentle on your pets and the environment.

We offer flexible cleaning schedules to fit your needs. You can schedule a one-time clean or set up recurring services on a weekly, bi-weekly, or monthly basis. Additionally, we provide specialized cleaning services, such as move-in/move-out cleans, deep cleans, and post-construction cleans, which can be scheduled as needed. Whether you're a homeowner or a business owner, we can accommodate your cleaning needs and provide services for both residential and commercial spaces.

Maintaining hygiene at work is crucial for several reasons, including preventing the spread of germs and viruses, improving employee morale and productivity, and ensuring compliance with health and safety regulations. A clean and hygienic workplace not only reduces the risk of illness among employees and visitors but also enhances a company's reputation, making it more attractive to clients, customers, and potential employees. By prioritizing hygiene, businesses can promote a healthier environment, reduce pollution, and contribute to sustainability. At Vitalcare Cleaning Services Ltd, we understand the importance of hygiene in the workplace and are committed to providing top-notch cleaning services to support a healthy and productive work environment.

Vitalcare Cleaning Services Ltd (Kenya) caters to a diverse range of sectors, including offices, hospitality, facilities management, food processing, healthcare, education, manufacturing, restaurants, food retail, and pharmaceuticals. Our hygiene services are tailored to meet the unique needs of each sector, ensuring a clean and safe environment for staff and customers. Whether you're in the food industry, healthcare, or education, we have the expertise and solutions to provide a hygienic and healthy environment. By choosing Vitalcare, you can trust that your premises will be cleaned and disinfected to the highest standards, promoting the well-being of your employees, customers, and visitors.

At Vitalcare Cleaning Services Ltd, we prioritize health and safety compliance by staying up-to-date with all relevant regulations and guidelines. Our team conducts regular on-site hygiene audits to identify potential risks and implements customized hygiene programs to mitigate them, ensuring a safe and healthy environment for employees, customers, and visitors. We also provide detailed reports and recommendations to support third-party audits, guaranteeing our clients' businesses remain compliant with the highest hygiene standards. By taking a proactive approach, we help minimize risks and maintain a clean and safe environment for all.

To maintain cleanliness in offices and workstations, it is essential to establish a regular cleaning routine. This includes dusting and wiping down surfaces, such as desks and chairs, as well as cleaning computer equipment and other office machinery. Additionally, encourage employees to keep their work areas organized and clutter-free, and ensure that trash bins are emptied and liners are replaced as needed to prevent the buildup of waste and odors. By following these simple steps, you can create a clean and healthy work environment that promotes productivity and well-being.

To ensure cleanliness in restrooms, it's essential to establish a regular cleaning schedule that includes disinfecting all surfaces, refilling supplies, and keeping mirrors and glass surfaces clean. Proper floor cleaning is also crucial, involving daily sweeping, mopping, and regular trash disposal to prevent the buildup of dirt and germs. Additionally, consider implementing a routine deep cleaning of restrooms to tackle hard-to-reach areas and sanitize high-touch points. By following these steps, you can maintain a clean and hygienic restroom environment that promotes user satisfaction and well-being.

To maintain a clean and healthy environment, it's essential to establish a regular cleaning schedule for common rooms. The frequency of cleaning depends on the room's usage and importance, with high-traffic areas like reception, kitchens, and restrooms requiring daily or weekly cleaning, while less-used areas like conference rooms and offices may need cleaning on a weekly or bi-weekly basis. For example, kitchens and restrooms should be cleaned daily to prevent the buildup of dirt and bacteria, while offices and workstations may require dusting and vacuuming on a weekly basis. By adapting your cleaning frequencies to the specific needs of each room, you can ensure a clean, safe, and productive workspace for everyone.

Hiring a professional cleaning service is highly recommended for large premises, as it ensures a thorough and efficient cleaning process. At Vitalcare Cleaning Services Ltd, our team of experts has the necessary equipment and expertise to handle large areas, providing a clean and healthy environment for your employees, customers, or tenants. By scheduling regular cleanings with us, you can maintain a positive and productive atmosphere, while also reducing the burden on your internal staff. This allows you to focus on your core business activities, knowing that your premises are being well taken care of.

When it comes to selecting the best septic tank treatment, there are several reliable options available, including Green Gobbler, Rid-X, and Bio-Tab. These well-reviewed products can help maintain a healthy balance of bacteria in your septic system, ensuring it functions properly. However, it's essential to follow the manufacturer's instructions carefully to avoid any potential harm to your health or plumbing system. By choosing a reputable treatment and using it correctly, you can help extend the life of your septic system and prevent costly repairs.

Adding yeast to septic tanks is not recommended, as it can disrupt the balance of the system. Yeast is a fungus that competes with beneficial bacteria for food sources, rather than replacing or supporting them. Instead, using a bacteria blend and enzymes specifically designed for septic systems is a more effective way to maintain a healthy balance. This approach helps to break down organic matter and prevent problems such as anaerobic bacteria growth, which can lead to septic system issues.

To keep your septic tank healthy, it's essential to maintain it properly by having it pumped every 3-5 years and using water efficiently. Additionally, dispose of household chemicals responsibly and avoid getting non-biodegradable items such as grease, coffee grounds, wet wipes, and feminine hygiene products into the tank. You can also take extra precautions by installing a water filter and planting trees or shrubs near the tank to absorb excess water, helping to prevent overloading and potential system failures. Regular checks on the tank's lid and overall condition can also help identify any issues before they become major problems.

To keep your sofa clean and hygienic, it's essential to establish a regular vacuuming routine. We recommend vacuuming your sofa at least once a week, focusing on areas that are prone to dirt and debris accumulation, such as cushions, armrests, and crevices. This frequency may vary depending on usage and personal preference, but regular vacuuming will help prevent stains, odors, and damage to the fabric. By incorporating sofa vacuuming into your weekly cleaning routine, you'll be able to enjoy a cleaner, healthier, and more comfortable living space.

When it comes to cleaning your sofa, it's essential to exercise caution with water, as some materials can be damaged by excessive moisture. Before using water, check the care label on your sofa to see if it recommends water-based cleaning or if it has specific instructions for cleaning. If the label doesn't provide guidance, test a small, inconspicuous area of the sofa first to ensure the water won't cause discoloration or damage. This simple step can help you avoid damaging your sofa and ensure it remains clean and looking its best.

A septic tank is an underground wastewater treatment system used in areas without centralized sewer systems. It works by separating solids from wastewater, allowing the solids to settle at the bottom of the tank while liquids, known as effluent, drain into a drain field for further treatment. The effluent is then naturally filtered by the soil, removing bacteria and other contaminants, before eventually reaching groundwater. This process helps to prevent water pollution and maintain a healthy environment.

Regular treatment of septic tanks is essential to ensure their optimal functioning and longevity. Biological or enzyme-based treatments play a crucial role in breaking down waste and maintaining a healthy bacterial balance within the tank. This is particularly important for households with high water usage, as it helps to prevent clogs, backups, and other issues that can lead to costly repairs. By investing in regular septic tank treatments, homeowners can help extend the lifespan of their system and prevent potential environmental and health hazards.

Sanitary granules are absorbent crystals or beads used inside sanitary bins to absorb liquids, neutralize odors, and prevent bacterial growth. They help maintain hygiene in washrooms where feminine waste (pads, tampons, liners) is disposed.

The granules are usually made of super-absorbent polymers (SAP) and antibacterial agents. Once they come into contact with moisture, they swell into a gel-like form, locking in liquids and odors while releasing a light fragrance.

To ensure optimal odor control and hygiene, we recommend using 2–3 tablespoons (approximately 20–30 grams) of sanitary granule per standard sanitary bin, which typically has a capacity of 15–20 liters. However, the ideal amount may vary depending on the usage levels and bin size, so it's essential to adjust the quantity accordingly. For instance, high-traffic areas or larger bins may require more granules, while smaller bins or low-usage areas may require less. By using the right amount of sanitary granule, you can effectively minimize unpleasant odors and maintain a clean and hygienic environment.

To order sanitary granules from Vitalcare, you can easily get in touch with us through various channels. Simply send an email to info@vitalcare.co.ke or visit our website at www.vitalcare.co.ke to request a quote or place your order. Alternatively, you can call us directly on 0720 981 198 to speak with our customer service team, who will be happy to assist you with your order.

Proper feminine waste disposal is crucial for maintaining a clean and hygienic environment. It prevents the spread of bacteria and unpleasant odors, as well as blockages in drainage systems, which can lead to environmental pollution. Furthermore, proper disposal helps avoid embarrassment or discomfort for users and cleaning staff, ensuring a dignified experience for all. By adopting responsible disposal practices, we can promote a healthier and more considerate community.

Flushing feminine products, such as pads or tampons, can have severe consequences on your plumbing system and the environment. These materials do not break down easily in water, causing blockages and backups in pipes, which can lead to costly repairs and unpleasant overflows. Furthermore, the improper disposal of feminine products can also harm aquatic life and contaminate waterways, emphasizing the importance of proper disposal methods. It is recommended to dispose of these products in designated bins to prevent plumbing issues and minimize environmental harm.

The frequency of emptying or servicing sanitary bins largely depends on the volume of restroom traffic. As a general guideline, sanitary bins should be emptied on a weekly basis, but high-use facilities may require more frequent servicing, such as every 2-3 days, to maintain optimal hygiene and cleanliness. Regular servicing is crucial to prevent unpleasant odors, ensure compliance with health and safety regulations, and provide a clean and comfortable environment for users. By emptying and sanitizing sanitary bins regularly, we can help prevent the spread of infections and maintain a hygienic environment.

Yes, there are regulations governing feminine waste disposal in Kenya. The Environmental Management and Coordination Act and Public Health Act classify sanitary waste as offensive or hygiene waste, which requires safe and hygienic disposal. As a result, it is mandatory for individuals and organizations to dispose of feminine waste through approved service providers, such as Vitalcare Cleaning Services Ltd, to ensure compliance with these regulations and maintain public health and environmental standards. This ensures that feminine waste is handled and disposed of in a responsible and environmentally friendly manner.

A property management company plays a crucial role in overseeing the day-to-day operations of rental properties, ensuring that all aspects are well taken care of. Their key responsibilities include tenant management, rent collection, handling repairs and maintenance, conducting regular inspections, and ensuring legal compliance with relevant regulations. Additionally, they provide financial reporting to property owners, giving them a clear picture of their investment's performance. By handling these tasks, property management companies allow property owners to enjoy a hassle-free experience, maximizing their returns on investment.

At Vitalcare Cleaning Services Ltd, our management fees are calculated based on the specific services required for your property. Typically, our fees are a percentage of the monthly rental income, ensuring that our charges are aligned with the revenue generated by your property. Additional fees may apply for specialized services such as deep cleaning, special event cleaning, or other customized solutions, which will be clearly outlined in your service agreement. This transparent and flexible pricing structure allows us to tailor our services to meet the unique needs of your property.

At Vitalcare Cleaning Services Ltd, we understand the importance of finding reliable tenants for your property. While our primary focus is on providing exceptional cleaning services, we can recommend trusted partners who specialize in tenant screening. This process typically includes background checks, credit history, employment verification, rental history, and affordability assessments to ensure that you find the most suitable occupants for your property. By working with our recommended partners, you can have peace of mind knowing that your property is in good hands.

To minimize vacancy time, we employ a multi-channel approach to market vacant units. Our strategy includes listing units on popular online platforms, leveraging social media to reach a wider audience, and utilizing local property portals to target potential tenants. Additionally, we utilize eye-catching signage and collaborate with our partner networks to further extend our reach and attract prospective tenants. By advertising across these multiple channels, we are able to effectively showcase our vacant units and reduce the time it takes to secure new tenants.

At Vitalcare Cleaning Services Ltd, we take tenant complaints seriously and have a structured process in place to address them. All tenant issues are logged, assessed, and resolved promptly, with urgent matters receiving priority attention to minimize disruptions. Our dedicated team ensures that all communication is thoroughly documented for transparency and accountability, providing a clear audit trail of complaints and their resolution. This approach enables us to provide timely and effective solutions, ensuring tenant satisfaction and a positive experience.

At Vitalcare Cleaning Services Ltd, we conduct regular property inspections to ensure that your property is well-maintained and cleaned to the highest standards. Our move-in and move-out inspections are particularly important, as they provide a detailed documentation of the property's state, promoting accountability and transparency. These inspections help us to identify any areas that require attention, allowing us to provide tailored cleaning solutions and prevent any potential issues. By conducting these inspections, we can guarantee a high level of service and maintain the integrity of your property.

At Vitalcare Cleaning Services Ltd, we understand the importance of having a comprehensive lease agreement in place. While our primary focus is on providing top-notch cleaning services, we can offer guidance and support to help property managers and landlords navigate the process of creating a lease agreement. Our team can connect you with local experts who specialize in preparing legally compliant lease agreements that cater to the specific needs of your property and adhere to local regulations in Kenya. By doing so, we aim to ensure a smooth and hassle-free experience for all parties involved.

At Vitalcare Cleaning Services Ltd, we specialize in managing the cleaning needs of commercial properties in Kenya. Our services cater to a wide range of properties, including office buildings, retail spaces, warehouses, and mixed-use properties, ensuring that each facility receives a customized cleaning plan tailored to its unique needs. Whether you require daily, weekly, or one-time cleaning services, our team is dedicated to providing exceptional cleaning solutions that enhance the appearance and hygiene of your commercial property. By partnering with us, you can trust that your property will be maintained to the highest standards of cleanliness and safety.

At Vitalcare Cleaning Services Ltd, we prioritize the safety and well-being of our clients and their customers. Our cleaning products are specifically chosen for their safety in food environments, and we use only food-grade, eco-friendly, and approved cleaning chemicals that meet the highest standards of hygiene and sanitation. These products are carefully selected to ensure they do not pose any risk to food handling and preparation, providing a clean and healthy environment for food retail and preparation. By using these safe and effective cleaning solutions, we help our clients maintain a clean and compliant food handling environment that meets regulatory requirements.

A biodigester is an innovative, eco-friendly waste treatment system that utilizes natural biological processes to break down organic waste, including toilet waste, kitchen waste, and wastewater. It reduces pollution and environmental impact by converting waste into harmless byproducts, such as water and carbon dioxide, through the action of microorganisms. This sustainable solution provides a cost-effective and efficient alternative to traditional waste management methods, promoting a cleaner and healthier environment. By adopting biodigester technology, individuals, communities, and organizations can significantly minimize their ecological footprint and contribute to a more sustainable future.

A biodigester is a low-maintenance system that rarely requires emptying, unlike traditional septic tanks. With proper use and maintenance, a biodigester can operate continuously for many years without the need for desludging, making it a convenient and cost-effective solution for waste management. In fact, a well-functioning biodigester can go for 10 to 20 years or more without requiring emptying, as the microorganisms break down the organic matter into a harmless byproduct. This makes it an ideal choice for homes, institutions, and businesses looking for a hassle-free and environmentally friendly waste management system.

The common causes of biodigester failure can be attributed to a few key factors, including the disposal of non-biodegradable materials and excessive use of chemicals, which can disrupt the delicate balance of the system. Additionally, poor installation or plumbing errors can also lead to malfunction. To avoid these issues, it is essential to provide proper user education on the correct use and maintenance of the biodigester, as well as ensure professional installation by a qualified technician. By taking these precautions, biodigester owners can help prevent failure and ensure the system operates efficiently and effectively.

In many cases, an existing septic system can be converted to a biodigester, offering a more efficient and environmentally friendly solution for wastewater management. However, a thorough site assessment is required to determine the feasibility of such a conversion and identify any necessary modifications to the existing system. This assessment will help our team at Vitalcare Cleaning Services Ltd to evaluate the condition and capacity of the current septic system, as well as the soil and water conditions on your property, to ensure a successful conversion. By converting to a biodigester, you can enjoy improved waste treatment, reduced maintenance costs, and a more sustainable approach to wastewater management.

To maintain the optimal functioning of your biodigester, it is essential to be mindful of what you flush into the system. Do not flush items such as sanitary towels, diapers, condoms, wet wipes, plastics, and food wrappers, as these can cause blockages and damage to the biodigester. Only human waste and toilet paper should be flushed into the system, as these are the only materials that can be effectively broken down by the biodigester's natural processes. By following this guideline, you can help ensure the longevity and efficiency of your biodigester.